Press the cox menu button highlight settings and press the select button.
Cox cable mini box troubleshooting.
Check for loose connections from the wall to the mini box to make sure they are secure.
I think i m going to disconnected and connect back again from the wall.
Cox customer support at 1 800 961 1207 to restore service.
I program the new remote but for some reason i lost a my basic cable channels.
Turn it off and unplug it wait for over a minute and plug it back in.
Check that a wall connected power cable is plugged into the digital box.
Look for power cords that aren t plugged into the wall.
Highlight fixed and press the select button.
If the problem persists please contact.
I will at least get my basic cable channels again.
Highlight audio video and press the select button.
If it is reset the home s circuit breakers or replace fuses.
Whether you re experiencing issues with your cox tv channels the contour box or even your mini box the first step is.
Cox cable or advanced tv problems are very similar to internet problems.
Try a different appliance like a light on the socket to see if the problem is with the home wiring setup.
Edwin112 over 4 years ago.
Get help and support for setting up or troubleshooting your cox advanced tv and contour tv service.
Press and hold the setup button on the cox remote until the power button blinks twice.
The mini box is hooked up how its supposed to be but a message saying sorry we ve detected an interruption in you service.
We can assist with solving the most frequently encountered issues including programming your remote control scheduling your contour dvr or refreshing your cable boxes or cablecards.
Highlight volume control and press the select button.
Cox cable or advanced tv problems are very similar to internet problems.
Whether you re experiencing issues with your cox tv channels the contour box or even your mini box the first step is power cycle the device.
To run the channel scan begin at the customer support menu.